Frequently Asked Questions

Payment

Which types of payment do you accept?

Currently, we are accepting credit cards only. The payment gate is a very secure, SSL-protected connection with Stripe.

Do you store the clients' credit card information

No, we don't. We only store the client account-specific information like the date of activation and plan name.

What is the difference between free and paid plans?

The main difference is the limits. With a free plan, you can create only one demo with a maximum of 10 steps. With a paid plan, there are no limits on the number of demos and steps.

Another feature that is available for paid users is the possibility to show their demos in our gallery.

What about refunds?

If you have a serious reason to claim a refund please write us at info@demowave.io or at our Twitter account.